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Boschrivier Farm keeps your info safe!

POPIA & Privacy Policies

We take the privacy of our guests' and clients' information very seriously and our POPIA Statement and Privacy Policies are designed to ensure we do everything in our power to protect your information.

Please take a look, then contact us with peace of mind!

POPIA Policies & Procedures

The personal information Boschrivier Farm is given by clients, prospective clients and followers include Name, E-mail Address, Contact Number, Business name & information, which we use to contact clients and answer any queries received from our website or social media platforms. This information is stored digitally on e-mails.

The information we keep is strictly relevant. ONLY information absolutely required to do this effectively is requested and kept legitimately for as long as the client requires our support and/or where the law requires us to keep records.

We will never sell or share private information with 3rd parties.

Boschrivier Farm secures the integrity and confidentiality of personal information in our possession or under our control by taking appropriate, reasonable technical and organisational measures to prevent unlawful access to, loss of, damage to or unauthorised destruction thereof. We take steps to establish and maintain appropriate safeguards against those risks, including cyber-attacks. Please note though that data transmission across the internet is inherently insecure and therefore, although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee that your personal information will always remain private.

Our incident response plan is to report any actual or suspected breaches (security compromises) as soon as reasonably possible to both the Information Regulator and the data subject/s involved. Where third parties (“operators”) hold or process any personal information for you (e.g. e-newsletter facilitators), they should act only with our authority, treat the information as confidential, and have in place all the above security measures.

The information we hold is kept behind digital security measures such as passworded log-ins and physical security measures such as alarm system, beams and armed response.

All previous, current and past suppliers, employees and clients have the right to participate in their data and can e-mail the Information Officer to request that their information be updated, deleted, destroyed, objected to or to raise complaints if required.

Although only the information officer (registered as Nicky du Plessis) currently has access to private information stored (which means that nothing can "fall through the cracks"), where it becomes relevant, staff members will be trained accordingly.

As a small business that does not employ more than 50 persons, does not exceed turnover threshold defined for the industry, and is managed by a sole proprietor, Boschrivier Farm is exempt from having a s51 PAIA Manual.

Here are all the systems, technology and programmes we use in serving our clients and prospective clients: Microsoft Windows 10, MS-Office Suite including email, browsers like Firefox, Edge & Chrome, Facebook, Google, Whatsapp, Contacts & Facebook Business suite. We confirm that we use Anti-Virus software, user access controls, back-ups and encryption where provided.

Boschriver Farm collects via e-mail and phone calls, information needed to serve our clients. The processes around the storage and duration of storage of such private information is solely dictated by what we need to be able to provide the support for as long as the data owner requires our support.

GDPR Compliant Privacy Policy

This is the privacy notice for Boschrivier Farm & Stables. We specify how we collect, store and use your personal information as well as your rights w.r.t. your personal information. Your privacy is extremely important to us and we will never share your information with any third parties.

We may collect your information because:

  • You contacted us for a quote / more info
  • You've been a client
  • You requested to be informed of events & to stay in touch
  • You follow our Social Media and/or subscribed to our newsletter.

You are consenting to us storing and using the personal data you have provided us with, with the above purposes in mind. If you don't want us to have access to your info in order to help you, please don't provide us with any.

Information we may collect:

We may ask for such info classed as personally identifiable to you as an individual:

  • Your name, email address & contact number/s
  • Your payment details.

The ways in which we might use your information include to:

  • Provide you with info or a quote, or load your booking
  • Process your payments once you've instructed us to
  • Send you a Client Satisfaction Survey or Newsletter.


We treat all your information as strictly confidential. We do not sell any personal data to 3rd parties and we'll never share your info with anyone not directly linked with the management and marketing of Boschrivier Farm & Stables.

Protection of your info:

We protect your info via administrative measures; electronic cyber security systems and physical measures on our premises to ensure the safe-keeping thereof.

Your rights:

If you have already consented to us using and holding your information, you may withdraw this consent at any time. You can unsubscribe at any time by using the appropriate measure, e.g. by replying/emailing with the word UNSUBSCRIBE in the heading or by UNSUBSCRIBING via the newsletter software that we use. We will then delete all info we have about you from our system (unless we are required by law to retain any) and you won't receive further communications; we don't want to bug anyone.

"Yesterday I rode a horse for the first time ever! I had such a wonderful experience. The staff were so kind and very helpful with the horses. I would definitely go back and enjoy the experience all over again."

- Geneve Landman (via Facebook reviews)